Privacy Policy
Effective January 1, 2026
H&J Gardena Concrete Contractors, gardenaconcretecontractor.com, projects@gardenaconcretecontractor.com
Who this policy covers
This policy explains how H&J Gardena Concrete Contractors handles the information you share when you visit our website, call us or ask for an estimate. We're a concrete contractor in Gardena, CA, and we collect only what we need to answer you, look at your job and do the work.
It applies to this website, starting from our home page, and to the calls, texts, emails and form requests that come to us through it.
What information we collect
When you fill out our contact form or reach out to us, we collect what you choose to give us. That usually includes your name, phone number, email address, the property address and a description of the job, such as a cracked driveway, a new patio or a sinking slab.
If you send photos of your concrete, we keep them with your request so we can understand the job before we come out.
When you call (424) 528-1322, we may keep a record of your number and the notes we take during the call so we can follow up.
Cookies and analytics
Like most websites, ours may use cookies, which are small files your browser stores, and basic analytics tools. They tell us things like which pages people visit, how long they stay, what kind of device they use and roughly where they're visiting from.
We use this to see which pages are useful and to fix the ones that aren't. It doesn't tell us who you are unless you also send us your details through the form.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use your information to reply to your request, schedule an estimate at your property, prepare a quote, do the work and handle billing and follow-up questions.
We don't sell your personal information, and we don't rent or trade it to anyone for their marketing.
Who we share it with
Our contact form is run by an outside form service, so what you type goes through their system before it reaches us. We may also use ordinary business tools for email, scheduling and invoicing that store information for us.
We share information with others only when it's needed to do your job, such as a supplier delivering to your address, or when the law requires it.
How long we keep it
We keep your information for as long as we need it to answer your request, finish your job and keep normal business and tax records.
If you asked for an estimate and didn't book, we keep your details only long enough to follow up and then let them go. If we did the work, we keep job records longer because they help if you call us later about that concrete.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal or tax reasons, and we'll tell you if that's the case.
Depending on where you live, including California, state law may give you more rights over your personal information. We'll honor those requests the same way.
If you don't want to hear from us again, just tell us and we'll stop.
How we protect your information
We take reasonable steps to keep your information safe, and we limit who on our side can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's privacy
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (424) 528-1322 or send us a note through our contact page. Tell us what you need and we'll get back to you.
You can learn more about who we are on our about page.